Cosmo Foods (A.C.N 000 211 576) (the "Company"), is committed to protecting the privacy of individuals.
The protection of personal information in the private sector is required by the Privacy Act 1988 as amended by the Privacy Amendment (Private Sector) Act 2000 ("Act"). All employees and officers of the Company are expected to comply with the Act and the Company’s policies and procedures concerning the protection of personal information.
This policy applies to all our web pages at www.nutino.com (the "Site"). It explains our practices with regards to collection and processing of any personal information (that is, information from which an individual's identity is apparent or can be reasonably ascertained) and that may be collected as a result of your use of the Site.
This policy is based on the following principles:
Privacy of personal information is of paramount importance to the Company;
Your personal information will not be shared other than in accordance with this policy, with your permission or in accordance with the Act;
We will only use your personal information for the purpose for which it was provided or as permitted by the law.
What information do we collect?
This Site allows you to contact certain individuals within the Company by sending them an e-mail, for the purposes of making general enquiries about the organization and its products.
By sending such e-mails, you will be providing us with certain personal information, which may include your name, e-mail address and any other details you include in the e-mail. This information is collected by us solely for the purpose of dealing with your request. We may not be able to deal with your request without this information.
There are also some areas of this Site, paricularly the 'Nino Club', that ask individuals, particularly children, to enter personal information and answer questions. This information is added to the Nutino database and is used for the purposes of emailing participants of further information on Nutino, birthday cards, fulfilling prizes and other related activities.
We do not collect any other personal information via the Site. We do not use cookies, web tracking or other devices to collect your personal information.
What do we use personal information for?
Any personal details that you provide to us will be kept on a database solely for the purpose of dealing with your request or enquiry, and the provision of information on Nutino, and may also include as part of the Nutino Club the emailing of birthday cards or fulfilling of prizes. With regard to all other enquiries, your details will only be accessible and used by personnel dealing directly with your request.
Disclosing Personal Information
It is the Company's policy not to disclose any personal information to any unrelated third party, except with your consent or where we are required by law to do so.
Retention and Disposal of Information
The Company will only keep personal information it needs for the purpose for which it was collected. The Company will dispose of such information when it has no further need to use it or it is required by law to do so.
E-mail Security
In line with our policy on e-mail security, any e-mails that you send will be automatically scanned, which could result in certain attachments and styles of message being automatically blocked. Our IT administrators may have access to your e-mails in order to authorize the content. This is done purely for IT security purposes and our IT administrators will not access the contents of your e-mails once this process is complete.
Security of Information
You should be aware that the Internet is not a secure environment. However, the Company uses all reasonable efforts to ensure that any personal information collected is held securely. In addition, only authorized personnel have access to personal information. Such personnel have agreed to ensure confidentiality of this information and are required to comply with this policy.
Accessing and Updating Personal Information
Where you provide your personal details to us, please let us know if your details change and we will make every effort to keep any personal information up to date and accurate. You can access your personal information and notify us of any change, modification or correction by contacting the Company's Privacy Officer on (02) 9748 0299 or in writing at: Cosmo Foods, 118 Wetherill Street, Silverwater 2128 NSW Australia, or the individual to whom the information was first provided.
Updates
The Company reserves the right to change or update these guidelines.
Complaints and Further Information
If you have a complaint or require further information about how the Company handles personal information or any privacy issues please contact our Privacy Officer on the contact details below:
Contact Details
The Privacy Officer
Cosmo Foods Pty. Ltd.
118 Wetherill St
Silverwater 2128
NSW Australia
Ph: 0061 2 9748 0299
Note to Parents/Guardians
Dear Parents/Guardians,
The Nutino Website is intended for the enjoyment of parents and children alike. Children however, may not comprehend the operation and use of information collected. This is clarified within our Privacy Policy. We would ask that you review our Privacy Policy, and discuss with your children about the release of personal information.
We would also ask that children under the age of 18, check with their parents or guardians for permission before providing any personal information.
We hope that you and your children take pleasure in exploring the Nutino Website. For any enquiries please contact us via email at nutino@nutino.com.
